WordPress Maintenance & Support

At ProWeb.Agency, we specialize in providing top-tier professional WordPress maintenance services that are designed to expertly manage all essential upkeep and operational needs of your website. Our mission is to allow you to concentrate fully on running your business while we take care of all the intricate details of WordPress maintenance. We pride ourselves on our unwavering commitment to your satisfaction as our valued customer, ensuring that every aspect of your site is in optimal condition.

Our exceptional WordPress support team is dedicated to delivering timely, reliable, and highly professional assistance tailored specifically to meet the unique requirements and demands of your website. Regardless of the challenges you may face, we are here to offer the solutions and support you need to keep your online presence strong and effective.

WordPress Innovative Solutions

Expert WordPress Maintenance

WordPress maintenance entails a series of essential upkeep tasks to ensure that a website remains functional, secure, and performs at its best. This includes regular updates, backups, security evaluations, performance optimization, and database management. By implementing a structured maintenance schedule, site owners can proactively address potential issues before they develop into major concerns, thereby ensuring long-term stability and an enhanced user experience. We take great pride in delivering expert WordPress maintenance, providing you with unparalleled assurance and reliability. By choosing one our WordPress Maintenance subscriptions, you can depend on our steadfast commitment to customer satisfaction, ensuring a seamless and professional service experience.

For those seeking exceptional WordPress maintenance services, our subscription offering—available on a monthly or annual basis—includes a comprehensive suite of valuable WordPress maintenance features:

  • Regular updates to the WordPress core, plugins, and themes.
  • Proactive website monitoring with alerts for downtime, performance issues, security vulnerabilities including malware, and PHP errors.
  • Options for monthly, weekly, daily, or even hourly backups.
  • Alternatives for detailed reporting on a weekly or monthly basis.
  • For websites designed and developed by ProWeb.Agency*:
    • Proactive monitoring for optimization concerns
    • Coverage for licensing fees of premium plugins (Elementor Pro, Advanced Custom Fields Pro (ACF Pro), and the All in One Migration & Backup plugin with the Unlimited Extension).

Core, Theme, & Plugin Updates

Our WordPress maintenance plans will keep your WordPress core, themes, and plugins updated with the latest updates and security releases. Rest easy knowing your site will perform at its absolute best.

WordPress Backups

With our WordPress maintenance plans, in addition to our reliable site backups taken before and after significant updates, you can confidently choose from monthly, weekly, daily, or even hourly backups of all your files and the database. Should anything go wrong, you will always have a dependable backup to restore from.

Malware Scans

Malware is an unfortunate reality in today’s increasingly complex online world, but with the right strategies and proactive measures, you can effectively stay ahead of it and protect your systems from potential threats. All of our WordPress maintenance plans include malware scans.

Proactive Monitoring

Proactive monitoring your website, which is included with our WordPress maintenance plans, ensures that potential issues are swiftly addressed, preventing visitors from leaving your site. We expertly oversee your up-time, PHP errors, security, and optimization*.

Reporting

Reporting is a big part of any WordPress maintenance service. Select a monthly or weekly detailed reporting option that decisively outlines all WordPress maintenance issues and tasks, giving you a clear and comprehensive view of ongoing activities so you can promptly address any concerns with confidence.

Liscensing

Your premium plugins should always be kept up-to-date and properly licensed. When you choose ProWeb.Agency to design and develop your site, we implement our carefully selected “essential plugins.” Our WordPress maintenance plans include licensing for these must-have plugins, ensuring your site runs flawlessly.

WordPress Maintenance Plans

BRONZE
Monthly Updates & Monthly Backups
Starting from $12.40/month
(when purchased annually)
SILVER
Weekly Updates & Weekly Backups
Starting From $24.80/month
(when purchased annually)
GOLD
Weekly Updates & Daily Backups
Starting From $29.90/month
(when purchased annually)

BRONZE
Monthly Updates & Monthly Backups
Starting from $14.00/month
(when paid monthly)
SILVER
Weekly Updates & Weekly Backups
Starting From $26.00/month
(when purchased monthly)
GOLD
Weekly Updates & Daily Backups
Starting From $32.00/month
(when purchased monthly)

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WordPress Services: Maintenance & Support

Superior WordPress Support

With over 21 years of extensive expertise in providing WordPress support services, ProWeb.Agency is dedicated to offering both flexible hourly rates and various premium service plans designed to comprehensively meet your specific needs and requirements, at affordable rates.

WordPress Support Time Only Rates

If you do not want to commit to monthly or quarterly WordPress support services, that is not a problem here at ProWeb.Agency, we understand. Unlike other WordPress support services that require hefty fees, and monthly or quarterly subscription commitments, ProWeb.Agency offers WordPress support services at half-hour and hourly rates.

  • Unused time never expires
  • Unlimited Tasks
  • Chat, Ticket, or Email support
  • Addional time: 30, 60, 120 minutes available
30 minutes
$30.00
1 Hour
$55.00
2 Hours
$100.00
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Premium WordPress Support Plans

If you are looking for a longer commitment, just want to eliminate buying support time for each individual issue, or want our agency to handle all of your support issues, PW.A offers premium WordPress support plans. From Light to Standard, and Advanced, you choose which one meets your requirements. With these WordPress support plans you get a reduced hourly rate, assigned director, backups before and after, access to our whiteboard system, and reduced rates on all of our services that are at a flat rate.

Our committed Premium WordPress support team is focused on providing timely, dependable, and professional assistance tailored to your website’s specific requirements. You will receive access to our collaborative whiteboard system, enabling direct engagement with the team responsible for the tasks at hand.

Assigned Directors

You will receive priority attention, bypassing the standard ticket queue, an assigned Director will ensure prompt prioritization and allocation of your tasks. The dedicated director will manage your requests effectively to ensure timely and efficient completion. 

Backups

Site backups taken before and after support requests.

Reduced Rates

When you sign up for Superior WordPress Support, all packages, maintenance, support, optimizations will be billed at a reduced rate.

Premium WordPress Support Pricing

  • Unused time never expires
  • Unlimited Tasks
  • Phone, Chat, Ticket, or Email support
  • Premium Support
  • Assigned Director
  • Whiteboard Available
  • Reduced Rates
  • Additional time available at package’s base rate
Lite: $200
5 hours @ $40/hour
Standard: $350
10 hours @ $35/hour
Advanced: $600
20 hours @ $30/hour
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FAQs - WordPress Maintenance & Support

What industries does PW.A serve?

We are committed to serving a diverse array of industries, including healthcare, technology, and numerous others. Read More

Article, FAQ
What WordPress services does PW.A offer?

ProWeb.Agency offers an extensive and comprehensive line of services for WordPress websites, covering everything from Design & Development, Maintenance & Support, and Optimization, to our exclusive “Get Online Now” packages. We understand the importance of a strong online presence, and our offerings aim to cater to all your website needs seamlessly.

We take pride in our WordPress Design & Developnent and over the last 21 years have amassed extensive knowledge of its capabilities as a premier content management system. 

These carefully curated packages are specifically designed to be both affordable and effective, ensuring they fit comfortably within your budget, with prices starting as low as $80.

We take pride in expertly maintaining and supporting your WordPress website, offering you unmatched assurance and reliability. 

It is likely that you have encountered a slow website at some point. You recognize the importance of speed and optimization when it comes to WordPress. 

Article, FAQ
I have more questions. How can I get them answered?

We encourage you to ask any questions you may have.  You can use the contact methods recommended on our contact us page.

Article, FAQ
What is the difference between support and maintenance?

Support refers to providing assistance to users when they encounter problems or have questions about a product or service. Maintenance focuses actions to keep your site running smoothly by performing regular updates, patching, and addressing potential issues before they become major problems. Support is reactive, addressing immediate issues, while maintenance is proactive, trying to prevent issues from arising in the first place.

Article, FAQ